Article ID: 000038125 Date Published: 19/09/2025 Warning – Level 2 Document – Please do not distribute Symptom Global records do not download to the SAS (Security Application Server), even though synchronization appears successful. Local records download normally without issue. In some cases, updating the global record on the SAS may result in intermittent downloads Cause… Continue reading Enterprise Global Records don’t download on SAS even though the record updates