C•CURE 9000 TAB Article ID: SWH-TAB-000028589Published: Apr-29-2021 BACKGROUND If the first attempt to upgrade C•CURE fails, a subsequent attempt to upgrade C•CURE after resolving the reasons that caused the first attempt tofail may introduce other issues that did not previously exist and must now be resolved. Finding and resolving the newly introduced issue… Continue reading Best Practices When a C•CURE Upgrade Fails
Month: April 2021
How to Apply the Full FASC-N CHUID for Use with the 200-bit Card Format
C•CURE 9000 TAB Article ID: SWH-TAB-000028569Published: Apr-27-2021 Step-by-Step Step 1: Using the FULL FASC-N CHUID Format Template, create a new CHUID Format by performing the following: Step 2: Export the new CHUID Format out to an XML file. Step 3: Open the XML file for the CHUID Format that you just exported in… Continue reading How to Apply the Full FASC-N CHUID for Use with the 200-bit Card Format
C•CURE Web on Windows 10 Requires Proxy to be Enabled for Application Request Routing (ARR)
C•CURE 9000 TAB Article ID: SWH-TAB-000028573Published: Apr-27-2021 BACKGROUND For C•CURE Web to work properly on a Windows 10 host, Action Request Routing must have the Proxy enabled or you will get a 404.4 error. SOLUTION Open Internet Information Services (IIS) Manager and select the server. Open Application Request Routing Cache by double-clicking… Continue reading C•CURE Web on Windows 10 Requires Proxy to be Enabled for Application Request Routing (ARR)
High Assurance Support for iSTAR Edge G2
Innometriks TAB Article ID: SWH-TAB-000028547Version: 6.8.1.21968 or Lower Published: Apr-26-2021 BACKGROUND Due to a key exchange mechanism between OSDP Readers and the iSTAR Edge G2, the Innometriks High Assurance feature for the iSTAR Edge G2 is not supported on firmware 6.8.1.21968 or lower. SOLUTION Upgrade iSTAR Edge G2 to firmware version… Continue reading High Assurance Support for iSTAR Edge G2
TimeSpan of Expiration System Variable Cannot be Edited in C•CURE 2.90 or 2.90 SP1
C•CURE 9000 TAB Article ID: SWH-TAB-000028533 Version: 2.90, 2.90 SP1 Published: Apr-26-2021 BACKGROUND The System Variable TimeSpan of Expiration cannot be edited via the Administration Workstation when running C•CURE version 2.90 or 2.90 SP1. SOLUTION Install SP2 for 2.90 (download from swhouse.com). CCURE9000_SWH-TAB-000028533_lt_en
Intrusion Zone Inputs on iSTAR Edge G2 Controllers do not Work After an iSTAR Driver Restart
C•CURE 9000 TAB Article ID: SWH-TAB-000028510Version: 2.80, 2.90Published: Apr-09-2021 BACKGROUND Software House has discovered a deficiency with Intrusion Zone Inputs on iSTAR Edge G2 controllers. The Intrusion Zones do not work after an iStar driver restart. After a restart, the Inputs stay in an unknown status. If the Input is activated, there is no status change in… Continue reading Intrusion Zone Inputs on iSTAR Edge G2 Controllers do not Work After an iSTAR Driver Restart