Month: August 2024

Installation of ITv2 Integration Driver version 6.0.235.235 for C•CURE 9000 v3.0

In some situations, the installation process for ITv2 driver v6.0.235.235 on the C·CURE 9000 server may fail to install some necessary DLL files in the Global Assembly cache. Be aware that this KnowledgeBase Article pertains specifically to this DSC integration referenced in the image below: This KnowledgeBase article does not pertain to this DSC integration,… Continue reading Installation of ITv2 Integration Driver version 6.0.235.235 for C•CURE 9000 v3.0

When C•CURE IQ operators try to change screens, they must log in again, even if their session has not exceeded the Inactivity Timeout threshold.

Article ID: SWH-KB-000036825Published: 06-08-2024 Issue statement When C•CURE IQ operators try to change screens, they must log in again, even if their session has not exceeded the Inactivity Timeout threshold.     Background To extend the amount of time you can leave C•CURE IQ inactive, while still being logged in, there are two settings to… Continue reading When C•CURE IQ operators try to change screens, they must log in again, even if their session has not exceeded the Inactivity Timeout threshold.