Windows 10 Font Scaling and DPI Affects UI Wording and Placement

C•CURE 9000 TAB Article ID: SWH-TAB-000023350 BACKGROUND   Windows 10 renders graphics differently than previous Windows versions. C●CURE looks normal, other than the truncating of text and hiding of labels. The following C●CURE applications (Administration Workstation / Monitoring Station) behavior is observed in the Windows 10 environment: The Operator and Help menus at the top… Continue reading Windows 10 Font Scaling and DPI Affects UI Wording and Placement

BioConnect Integration Issue Impacting Suprema Biometric Readers

C•CURE 9000 TAB Article ID: SWH-TAB-000023342 BACKGROUND   On Sunday, January 21, 2018 BioConnect discovered a software issue that results in users incorrectly showing up as expired – resulting in end-users being denied access at the biometric reader. The source of the issue has been identified and BioConnect has implemented both immediate action items to… Continue reading BioConnect Integration Issue Impacting Suprema Biometric Readers

IP-ACM Product Security Advisory CVE-2017-17704

On December 18, 2017 security researchers disclosed a vulnerability in the Software House product IP-ACM. This vulnerability was added to the National Vulnerability Database as CVE-2017-17704 on December 30th, 2017.

2.60 C•CURE 9000 SP1 Install Failure

C•CURE 9000 TAB Article ID: SWH-TAB-000022886 BACKGROUND Installing 2.60 SP1 on a server fails with the following error: The root cause was in the report conversion script. The code didn’t handle multiple references to PersonnelClearancePair table in report configuration gracefully. As a result, the upgrade code will go into an infinity loop (timeout). If the… Continue reading 2.60 C•CURE 9000 SP1 Install Failure

Installation or Upgrade of victor Application Server Fails and Rolls Back at the Point of Configuring IIS in Setup Wizard

C•CURE 9000 TAB Article ID: SWH-TAB-000023143 BACKGROUND This failure can occur during both a fresh installation or an upgrade. The failure point occurs at the point where the Setup Wizard begins the configuration of Internet Information Server (IIS). The UnifiedServerInstall_DateTimeStamp.log indicates the following: MSI (s) (D0:2C) [02:51:07:227]: Note: 1: 1708 MSI (s) (D0:2C) [02:51:07:227]: Product:… Continue reading Installation or Upgrade of victor Application Server Fails and Rolls Back at the Point of Configuring IIS in Setup Wizard