Category: CCURE 9000
Update to the process used to approve pending access requests in the C•CURE Portal – Access Management Workflow
iSTAR Ultra SE G2V2 ACM board messages cause Application Server performance issues
Firmware v6.9.1 causes multiple issues with Schlage AD-400 Wireless Locks
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Firmware v6.9.0 and v6.9.1 DHCP operates even when interface is set to STATIC
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Audit Log Shows the Service Account Making Changes Instead of the Operator
C•CURE 9000 TAB Article ID: SWH-TAB-nID-000006749 BACKGROUND A situation has been identified in which operations that occur can show up as being completed by the service account that is running the CrossFire Service and not the Operator that actually preformed the action. Actions such as, but not limited to; Record modifications, unlocking Doors, acknowledging… Continue reading Audit Log Shows the Service Account Making Changes Instead of the Operator
Configuring the iStar Ultra GCM NIC #2 to Connect to IPACMv2
Article ID: SWH-KB-nID-000006821Published: 3-18-2022 Description This document describes how to configure the iStar Ultra to use the second NIC port of the GCM, on a different subnet route than NIC #1, to communicate with an IPACMv2. Process Confirm that the iStar is running FW 6.8.2.CU02 or newer. The “About” section of the… Continue reading Configuring the iStar Ultra GCM NIC #2 to Connect to IPACMv2
victor Web Service Fails to Start When Upgrading to 2.90 (Before SP3)
C•CURE 9000 TAB Article ID: SWH-TAB-nID-000006808Version: 2.90, 2.90 SP1, 2.90 SP2Published: Sep-29-2021 Issue Statement C•CURE 2.80 (before SP7) fails cybersecurity vulnerability scans because of the files Microsoft.Data.OData.dll and Microsoft.Data.Edm.dll which are directly related to the victor Web Service (vWS). When installing 2.80 SP7, the offending files are replaced with newer versions. If the… Continue reading victor Web Service Fails to Start When Upgrading to 2.90 (Before SP3)
victor Web Service Requires .NET 4.8 When 2.80 SP 6 Is Installed
C•CURE 9000 TAB Article ID: SWH-TAB-nID-000006773Version: 2.80 SP6Published: Sep-01-2021 BACKGROUND After installing 2.80 Service Pack 6, victor Web Service will not run if .NET 4.8 is not installed on the application server. An error such as this may been seen when attempting to visit the victorwebservice web page: Parser Error Message: The ‘targetFramework’… Continue reading victor Web Service Requires .NET 4.8 When 2.80 SP 6 Is Installed
Only the Installer Account Is Added as Operator When Installing a SAS with C•CURE 2.90
C•CURE 9000 TAB Article ID: SWH-TAB-nID-000006785Version: 2.90Published: Aug-15-2021 BACKGROUND When you use a different Windows account to install a SAS than the account used to run the CrossFire Windows services, only the account used to run the install will be added as an operator. In the system trace you will see a… Continue reading Only the Installer Account Is Added as Operator When Installing a SAS with C•CURE 2.90