Enterprise systems or standalone systems with remote SQL require the use of a Windows service account for Crossfire services. This account has specific requirements. If these requirements are not met, undesired behavior could occur.
Month: August 2017
Cannot Delete Certain Personnel Records or Remove/Edit the Credential (Due to Index Corruption)
This article describes the options that may resolve the symptom of not being able to delete certain personnel records or not being able to remove or edit the credential(s) in those records due to the database error “Unable to find index entry in index ID 1…”.
What is Automatic Event Culling?
This Knowledge article describes what “automatic event culling” is and how it works. The term automatic event culling may show up in the victor client Activity list. Since this is done by the C•CURE service account running CrossFire, the message references the C•CURE event that is being “culled” from the victor Event Viewer and indicates that the action of logging a message related to the event was done by the C•CURE service account.
C•CURE 9000 License Validation
The purpose of this Technical Advisory Bulletin is to provide information on changes to how the host ID (used to validate the C•CURE 9000 license) of the C•CURE server is generated, under what conditions it could change, and on the available options should the host ID change and the license become invalid.