Installation of Integration Driver is Unable to Connect to ACVSCORE Database and Fails

C•CURE 9000 TAB Article ID: SWH-TAB-000001737 BACKGROUND During the process of installing some of our integration drivers onto a C•CURE 9000 & VICTOR server that utilizes a remote SQL database, the installation may fail when it tries to connect to the C•CURE 9000 ACVSCORE database and add the integration tables to the database. The error… Continue reading Installation of Integration Driver is Unable to Connect to ACVSCORE Database and Fails

iSTAR Ultra and Ultra SE SD Card and SOM Issues and How to Verify

C•CURE 9000 TAB Article ID: SWH-TAB-000001660 April 25, 2017 BACKGROUND Software House has become aware of some field reports regarding the iSTAR Ultra and Ultra S.E.  We have tracked the reported symptoms to inconsistancies with the SD Card or the SOM. The current symptoms SWH Technical Support have identified are below. SYMPTOM 1 – SD… Continue reading iSTAR Ultra and Ultra SE SD Card and SOM Issues and How to Verify