C•CURE 9000 TAB Article ID: SWH-TAB-000028416 Version: 2.80 Published: Feb-28-202 BACKGROUND The password in the web config file used by Node.js for backend admin connection has escape character that get omitted when sent to the victor Web Service. This results in validation to CrossFire to fail. SOLUTION If after the 2.80 Web Client install the login… Continue reading Unsupported Password Characters for victor Web Service Cause Undesired Results; Cannot Log On
Month: February 2021
Auto Update does not Work with C•CURE 2.90 (and 2.90 CU01)
C•CURE 9000 TAB Article ID: SWH-TAB-000028414 Version: 2.90 Published: Feb-28-2021 BACKGROUND C•CURE 2.90 (base version) doesn’t contain the DLL files required to employ Auto Update. 2.90 SP1 must be installed on the C•CURE server before clients can use the Auto Update feature. SOLUTION Clients – 2.70 or 2.80 is installed. 2.70 and 2.80 contain the DLLs… Continue reading Auto Update does not Work with C•CURE 2.90 (and 2.90 CU01)
C•CURE Go: Internal Exception when Logging in on Android 10 & 11 Devices
C•CURE 9000 TAB Article ID: SWH-TAB-000028397 Version: Android 10, 11 Published: Feb-25-2021 BACKGROUND When logging in to C•CURE Go on Android 10 or 11, the following error may occur: Software House is working on a fix for Android 10 and 11. SOLUTION Until a fix is released for C•CURE Go on Android 10 and 11,… Continue reading C•CURE Go: Internal Exception when Logging in on Android 10 & 11 Devices
Creating a Service Principal Name (SPN) for Crossfire
C•CURE 9000 TAB Article ID: SWH-TAB-nID-000002895 Legacy ID: SWH-TAB-000028382 Published: Feb-17-2021 Updated: Feb-19-2022 Symptom(s) After installing 2.80 SP4 or any later version, there are several different issues that may occur if the system is using a DNS alias When using a DNS alias, the victor Web Service may not be able to start, and it… Continue reading Creating a Service Principal Name (SPN) for Crossfire