Month: October 2017

U.S. Thanksgiving Holiday Misconfiguration

There is the potential for the U.S. Thanksgiving holiday to be incorrectly configured in C•CURE when it falls on a year that has five Thursdays in the month of November.

Use of the Vinca IP Address System Variable

Article ID: SWH-KB-000022977 Applies To: C•CURE 9000 (General) Version: All 9000 iSTAR panel communication design intends that the controller initiates communication to the host server. Many host servers have multiple network cards, and communications errors can occur if the iSTAR receives a network address for the host server that is incompatible with its network settings.… Continue reading Use of the Vinca IP Address System Variable

Critical iSTAR Ultra Fixes for Firmware 6.5.2

Software House has become aware of issues in the field with iSTAR Ultra, iSTAR Ultra SE, and iSTAR Ultra LT controllers. Following is a list of the issues that have been found and fixed.