C•CURE 9000 TAB Article ID: SWH-TAB-000028463Version: 6.8.1Published: Mar-21-2021 BACKGROUND Software House has discovered that the combination of upgrading the iSTAR Ultra firmware to version 6.8.1.21968 and having IP-ACM v1 boards installed can result in frequent Journal messages indicating communication failures/restores. These messages appear within the same second and do not appear to indicate actual… Continue reading Upgrading to iSTAR Ultra Firmware Version 6.8.1 with IP-ACM v1 Boards can Result in Frequent Journal Communication Failure/Restored Messages
Month: March 2021
After Installation an Integration Driver on 2.80 or Higher, Crossfire no Longer Starts
C•CURE 9000 TAB Article ID: SWH-TAB-000028458Version: 2.80 and AbovePublished: Mar-18-2021 BACKGROUND After completing an install of an Integration driver (ASSA, DSC, OTIS, etc.), Crossfire will no longer start. This error can be found in the C•CURE systemtrace.log file: A version of that error message will occur for all configured objects. In 2.80 and above,… Continue reading After Installation an Integration Driver on 2.80 or Higher, Crossfire no Longer Starts
After Upgrade Schindler Driver Starts but will not Stay Running
C-CURE 9000 TAB Article ID: SWH-TAB-000028457 Version: 2.60+ Published: Mar-18-2021 <br> BACKGROUND After completing an upgrade to the new 2.60.77.0 Schindler integration driver (or higher), the Driver shuts down immediately after starting. <br> The 2.60.77.0 driver incorporates a number of new features. These features include Zone Matrix configuration capability and direct reporting for transactions. These fields are available on… Continue reading After Upgrade Schindler Driver Starts but will not Stay Running