Month: May 2018

HostIDUtil.exe May Generate Errors on C•CURE 9000 2.50

C•CURE 9000 TAB Article ID: SWH-TAB-000023976 BACKGROUND If the HostIDUtil.exe that ships with C•CURE 9000 2.70 is run on a C•CURE 9000 2.50 system, it may generate the following error: “The program can’t start because VCRUNTIME140.dll is missing from your computer. Try reinstalling the program to fix this problem.” This error occurs because that the… Continue reading HostIDUtil.exe May Generate Errors on C•CURE 9000 2.50

How to Configure Stunnel to Exclusively Use TLSv1.2

C•CURE 9000 TAB Article ID: SWH-TAB-000024078   BACKGROUND In C●CURE 9000, the Stunnel service is used to communicate to iSTAR Ultra, Edge, and Ex encrypted controllers. Pro and Classic controllers are not affected. The Stunnel service currently supports SSL versions SSLv2, SSLv3, TLS 1.0, TLS 1.1, and TLS 1.2. The iSTAR Edge and Ex controllers… Continue reading How to Configure Stunnel to Exclusively Use TLSv1.2

C●CURE 9000 Upgrade Checklist

Article ID: SWH-KB-000023995 Applies To: C•CURE 9000 (General) This document is a template that can be used as a guide for preparation prior to a C●CURE system upgrade. It is highly suggested to contact tech support prior to the date set with the customer for upgrading the C●CURE 9000 system. Having these guidelines complete and… Continue reading C●CURE 9000 Upgrade Checklist

C●CURE 9000 Client Applications Display Mismatch Version Error After Installing a Service Pack or Critical Update

Article ID: SWH-KB-000023564 Applies To: C•CURE 9000 (General) Version: 2.5x, 2.6x BACKGROUND After an upgrade, C●CURE 9000 client applications may display the following error on startup. Selecting “Yes” closes the error message and the client resumes normal operation. SOLUTION The error happens because the installation of the service pack does not update the following registry… Continue reading C●CURE 9000 Client Applications Display Mismatch Version Error After Installing a Service Pack or Critical Update