Article ID: SWH-KB-000026525 Applies To: C•CURE 9000 (General) Version: ALL Published: Sep-29-2019 Symptom(s) Using a Go Reader device, every fourth to fifth read of the SAME card will result in a reject. The subsequent read of the same card will be successful again. Cause The SerialIO reader has multiple card configurations on the reader set… Continue reading Go Reader does not Consistently Read Cards Successfully
Month: September 2019
LDAP Import Functionality Requires Access to the objectClass LDAP Attribute
Article ID: SWH-KB-000026524 Applies To: C•CURE 9000 (General) Version: ALL Published: Sep-28-2019 Symptom(s) Existing LDAP Import configurations will run but, will no longer import any data, and it isn’t possible to configure a new LDAP Import configuration. It will still be possible for the LDAP Import configuration to successfully connect and authenticate to the LDAP… Continue reading LDAP Import Functionality Requires Access to the objectClass LDAP Attribute
What are the Defined Values of the Controller Type Values Stored in the ACVSCore Database?
Article ID: SWH-KB-000026523 Applies To: C•CURE 9000 (General) Version: ALL Published: Sep-28-2019 BACKGROUND Within the ACVSCore database (access.iSTARController table), the values for ControllerType are numeric values. To which controller types do these numeric values correspond? SOLUTION Following is the list of valid Controller type values and their corresponding numeric values: Unknown = 0 iStar =… Continue reading What are the Defined Values of the Controller Type Values Stored in the ACVSCore Database?
Software House C•CURE 9000 Version 2.80 / victor 5.4 victor Web Service Client ID Requirements
C•CURE 9000 TAB Article ID: SWH-TAB-000026385 Version: 2.80 Published: Sep-11-2019 BACKGROUND ClientID is a parameter in the Login call. Until victor 5.4, ClientID was optional. From C•CURE 9000 Version 2.80/ victor 5.4 onward, ClientID is mandatory for the Login call. Existing Connected Partners (running 2.60 and 2.70) who use victor Web Service in their integration… Continue reading Software House C•CURE 9000 Version 2.80 / victor 5.4 victor Web Service Client ID Requirements
Replace Critical Update 09 with Critical Update 10 for C•CURE 9000 2.60 SP2
C•CURE 9000 TAB Article ID: SWH-TAB-000026367 Version: 2.60 SP2 CU09 Published: Aug-14-2019 BACKGROUND An issue has been identified with the previously released Critical Update 09 for C•CURE 9000 2.60 Service Pack 2. This issue results in the C•CURE 9000 failing to record host event transactions to the Journal database. While the events are shown in the Event Viewer in the… Continue reading Replace Critical Update 09 with Critical Update 10 for C•CURE 9000 2.60 SP2