Article ID: SWH-KB-nID-000034608 Published: Apr-01-2022 The S300 device stores the “Facility Code when offline” feature configuration in non-volatile memory. Until the iSTAR firmware can be amended to forcibly turn the “Facility Code when offline” feature off, the following workaround will solve the problem: Turn the “Facility Code when offline” feature off by doing one of… Continue reading The “Facility Code When Offline” Feature Is Not Supported By The iSTAR Ultra S300 Integration, and Therefore Cannot Be Turned On By The iSTAR.