DNS address on an Edge G2/Ultra G2 cannot be changed without changing other IP Settings like Host IP or Gateway IP

KB Number: SWH-KB-000037874 Issue Cannot set DNS address on an Edge/Ultra G2. When setting the primary, or secondary, DNS address on an Edge G2 controller with firmware 6.9.6, the DNS address reverts to 0.0.0.0 after changes are saved. This behavior has been observed in firmware versions 6.9.3, 6.9.5 and 6.9.6. If connecting to the controller… Continue reading DNS address on an Edge G2/Ultra G2 cannot be changed without changing other IP Settings like Host IP or Gateway IP

Application Server DNS Must Resolve For Enterprise Systems To Communicate

Article ID: SWH-KB-nID-000034925 INTERNAL   Problem In some cases if there is more than one DNS suffix in IPCONFIG, the DNS resolution of a uri may fail. Solution If a MAS and SAS can’t communicate and the SAS reports the MAS offline, attempt to resolve the FQDN in the uri field in ACVSCore.dbo.ApplicationServer.  If the… Continue reading Application Server DNS Must Resolve For Enterprise Systems To Communicate