Tag: Ethernet

iSTAR Gateway IP not Viewable or Editable via Web Page using Chrome or Edge

Date: June 13, 2023TAB number: SWH-TAB-000036444Topic: iSTAR Web Page Diagnostic Utility issue on Google Chrome and Microsoft Edge Issue Statement There is an issue viewing and editing the iSTAR Default Gateway and Connect Ethernet Adaptor fields on a webpage when using the iSTAR Web Page Diagnostic Utility on Google Chrome or Microsoft Edge browsers. Background… Continue reading iSTAR Gateway IP not Viewable or Editable via Web Page using Chrome or Edge

iSTAR Ultra Ethernet Link Drop Issue and Resolution

January 18, 2017 Note: This TAB supersedes TAB SWH-TAB-000010277 BACKGROUND iSTAR Ultra may experience intermittent network connectivity with certain Ethernet PoE capable switches. PoE and PoE+ switches constantly inject signature voltage pulses into the Ethernet line–even if the device itself does not support PoE such as the iSTAR Ultra. The signature pulses can interfere with… Continue reading iSTAR Ultra Ethernet Link Drop Issue and Resolution